Question 1

Q: When is the renewal payment due for my child, and what happens if we miss the deadline?

Accepted Answer

A: Renewal payments for Dance and Cheer Fitness are due on the Friday immediately following your child's last session. Each session consists of four classes.

To ensure fairness, spots that are not renewed by the end of day Friday will be offered to the next student on our waitlist.

If the renewal deadline is missed, we encourage you to register for Waitlist Registration to secure a spot if one becomes available.  
As openings occur, we will contact families in the order registrations  were received.

Example: 
- Session Start Date: Thursday, September 4th  
- Session Due Date: Friday, September 26th.

This process helps us manage our program efficiently and fairly for all students.

If spaces are still available after the deadline, a $10 late renewal fee will be applied to the monthly renewal to maintain enrollment.

Question 2

Is Dance and Cheer Fitness a contractual program?

Accepted Answer

No, Dance and Cheer Fitness does not require a long-term contract. Enrollment is structured as a four-week renewal program, allowing participants and families the option to renew or discontinue participation at the conclusion of each cycle. There is no ongoing month-to-month contractual obligation, and participants may withdraw from the program at their discretion.

Question 3

Q: Is Dance and Cheer Fitness a monthly program?

Accepted Answer

A: Dance and Cheer Fitness runs as a year-long program designed to support consistent growth and skill development. Each session includes four classes, offering a well-rounded learning experience in both dance and cheer.

While the program itself spans the full year, enrollment is flexible. Students can renew their participation on a monthly basis. This means new students can join at any point during the year (based on availability) and continue building their skills through ongoing, regularly scheduled classes.

Question 4

Q: I registered my child and received a confirmation of registration but did not pay. Does this mean my child is in the program?

Accepted Answer

A: Your child is not officially enrolled until the registration process is fully completed, which includes submitting the required program fee.

Registration forms submitted without payment are treated as contact registrations only and do not guarantee a place in the class.
To officially enroll your child in Dance and Cheer Fitness, please complete the payment as soon as possible.

If you need help with the payment process, feel free to contact us for further assistance.

Question 5

Q: Does joining the waitlist guarantee a spot in the Dance and Cheer Fitness program?

Accepted Answer

No. Joining the waitlist does not ensure placement in the program.

Our waitlist is managed on a first-come, first-served basis. As spaces become available, individuals are contacted in the order in which they joined the list. Once you are contacted, you will have the opportunity to secure a spot by completing the required enrollment steps within the designated timeframe.

This process ensures fairness and consistency for all prospective participants.

If you have any questions or need assistance regarding the waitlist, please feel free to contact our support team.

Question 6

Q: How long do I have to accept a waitlist placement at Dance and Cheer Fitness?

Accepted Answer

A: Once you are notified that a spot has become available, you have 24 hours to accept the waitlist placement.

This timeframe helps us manage class sizes efficiently and ensures that other waitlisted clients have a fair opportunity if a spot becomes available.

We encourage you to monitor your email and text notifications closely and respond promptly to secure your place in the class.

If you have any additional questions, please feel free to contact our team for assistance.

Question 7

Q: Why does the website allow me to book the "next available date" if I am currently waitlisted?

Accepted Answer

A: Our system allows waitlisted families to select the “next available date” in order to maximize the chance of securing a spot should an opening occur.

When a student withdraws and a space becomes available, individuals who have selected the next available date are automatically moved forward in the queue. This helps streamline the process and ensures that openings are filled promptly and fairly.

If you have any additional questions or need assistance with the waitlist process, please feel free to contact our support team.

Question 8

Q: What is the Late Pickup Policy at Dance and Cheer Fitness?

Accepted Answer

A: At Dance and Cheer Fitness, we recognize that unexpected delays may occur. However, to support our staff and maintain smooth program operations, we enforce the following Late Pickup Policy. If you anticipate being late, please notify us as soon as possible by contacting Coach Parks.

Grace Period: A 10-minute grace period is provided beyond the scheduled pickup time.
First Infraction: A courtesy reminder will be sent via email and/or text.
Second Infraction: A $10 late fee will be added to your account and must be paid prior to practice and special events in order for participants to attend. 
Third Infraction: An email and/or text notification will be issued regarding the potential release of the student from the program.
We appreciate your cooperation and understanding in following this policy, which ensures fairness and respect for the time and responsibilities of our staff and participants.

Question 9

Q: What is the refund policy for the summer camp if my child cannot attend?

Accepted Answer

A: Our summer camp refund policy is as follows: 
- Full Refund: Cancellations made at least 30 days before the camp starts. 
- Partial Refund (50%): Cancellations made between 14 to 29 days before the camp starts. 
- No Refund: Cancellations made less than 14 days before the camp starts.

We encourage parents to review their schedules before registering to ensure their child can attend. Thank you for your understanding, and we look forward to providing a wonderful experience for your child at our camp!

Frequently asked questions